“Citizens benefit from a wide array of rights, including the right to vote, the right to good administration or access to public documents, and the right to petition the administration. AI systems offer substantial potential to improve the scale and efficiency of government in the provision of public goods and services to society. At the same time, citizens’ rights could also be negatively impacted by AI systems and should be safeguarded. When the term “citizens’ rights” is used here, this is not to deny or neglect the rights of third-country nationals and irregular (or illegal) persons in the EU who also have rights under international law, and – therefore in the area of AI systems.” (High-Level Expert Group on AI, 2019, p. 11)