"Will extensive use ofA/IS in society make our organizations more brittle by reducing human autonomy within organizations, and by replacing creative, affective, empathetic componentsof management chains?
## BackgroundIf human workers are replaced by A/IS, the possibility of corporations, governments, employees, and customers discovering new equilibria outside the scope of what the organizations’ past leadership originally foresaw may be unduly limited. A lack of empathy based on shared needs, abilities, and disadvantages between organizations and customers causes disequilibria between the individuals and corporations and governments that exist to serve them. Opportunities for useful innovation may therefore be lost through automation. Collaboration requires enough commonalityof collaborating intelligences to create empathy— the capacity to model the other’s goals basedon one’s own.According to scientists within several fields, autonomy is a psychological need. Without it, humans fail to thrive, create, and innovate.Ethically aligned design should support, not hinder, human autonomy or its expression."p.100-101